Teaser Bild

Summary of functions

Here you can download a detailed list of functions.

Below is a description of the most important features:

Basic features
 

Basic features

  • Operable via extensions or direct dialling
  • Forwarding calls automatically or on request
  • Processing “calls waiting” and conferences
  • Group call
  • Accepting calls selectively, via speed dial or extension
  • “Personal Assistant“ function
  • Individual ring tones, distinguishable for internal and external calls
  • 3-way conferencing
  • Virtual conference rooms accommodating an unlimited number of participants


Telephone directories
 

Telephone directories

  • Administration of internal and corporate address books
  • Direct access to external directories such as Outlook
  • Unlimited amount of telephone numbers per entry
  • Classification of telephone numbers according to “business“, “mobile“ and “private“


Answering service
 

Answering service

  • Administration of individual anwerphone messages
  • Transfer of voice mails to an email address (Voice to Email)
  • variety of options for “line busy“ or “unavailable“


Interactive voice menus
 

Interactive voice menus

  • Callers are guided through key-controlled voice menus (DTMF)
  • Procedures are customizable

Computer-aided telephony
 

Computer-aided telephony

  • Highly sophisticated telephone client "TeamSIP 2go" for computer-aided telephony
  • Instant messaging with comprehensive display of status and presence
  • Comprehensive list of successful calls and calls missed
  • Personal and corporate telephone directories


Fax
 

Fax

  • Integrated fax server
  • Fax2Mail – Incoming faxes directly as email
  • Mail2Fax – Outgoing faxes via email


Instant messaging and presence
 

Instant messaging and presence

  • Integrated instant messaging service via “TeamSIP 2go“ telephone client
  • Exchange of messages with other participants
  • Presence display, such as “absent“, “in conference“ or “on holiday“


Call Center
 

Call Center

  • Cost-effective system for small and medium-sized businesses
  • Specific rules governing the allotment of calls
  • Various graphical analyses


Interfaces
 

Interfaces

  • Expandable via so-called "connectors"
  • Interfaces to other applications
  • Programming of workflows via API


Outlook integration
 

Outlook integration

  • Direct telephony from Outlook
  • Search of telephone numbers via Outlook contacts
  • Display of instant messaging status in Outlook


Mobile communication
 

Mobile communication

  • Connection of mobile phones via WLAN or SIP Client
  • Telephony via mobile phones, also using traditional land line numbers


Administration
 

Administration

  • Web-based, operable via any browser
  • Provisioning, i.e. the configuration of telephones from various manufacturers
  • Central administration of speed dialling